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Changes & cancellationsUpdated a year ago

ORDER CANCELLATIONS

We completely get it, we change our minds too! While we wish could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.


UPDATING ORDERS

Orders cannot be changed or updated once they are placed as they immediately start processing.

If you'd like to add another item to your order, please place a new order for the item.


CHANGING SHIPPING ADDRESS

Shipping addresses cannot be changed. We will only ship to the shipping address entered when the order was originally placed.


DO I HAVE TO PAY CUSTOMS CHARGE FOR AN INTERNATIONAL ORDER?

International clients are responsible for paying taxes and duties related to their shipments. Unfortunately, we cannot provide specific advice on potential customs charges, as these are determined by the carrier and local laws.

Any applicable customs charges will be the responsibility of the customer and won't be covered by us. For accurate information, we recommend contacting your local customs office to understand any potential delivery charges in advance. This helps prevent any unexpected fees upon delivery.



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